VAT Information

The calculation of VAT on electronic shipped products is unfortunately complicated in Germany and the EU. On this page we try to explain the situation for digital content offered within this store:

  • Delivery within Germany
    VAT is always calculated. Customers who are entitled to input tax deduction should refer to our VAT registration number listed in the imprint.
  • International delivery (outside EU)
    The invoice is always issued without VAT.
  • Delivery within the EU outside Germany
    Customers entitled to input tax deduction are billed without VAT. For this it is necessary to indicate the correct tax number (VAT ID). If there is no correct VAT ID provided, SerNet is forced to calculate and invoice the VAT according to the rate of the country stated in the delivery address.

We apologize for this rather complex regulation, which is required by law and is carried out in our shop.